Refund policy

Solo Sports Shop – Return & Refund Policy

We want you to be happy with your purchase. If something isn’t right, we’ll do our best to fix it.

You can return most items within 14 days of receiving them.
Items must be unused, unwashed, and still have their tags and packaging.
You’ll need to show proof of purchase (receipt or order number).
Custom or personalised items (for example, jerseys with names, numbers, or crests) can’t be returned unless they’re faulty or we made a mistake.

Once we get your return, we’ll check it and process your refund within 5–10 working days.
Refunds go back to your original payment method.
Delivery costs are refunded only if the item was faulty or incorrect.

If something arrives damaged or wrong, contact us within 7 days.
We’ll replace it or give you a full refund at no cost to you.

If you have any questions or want to start a return, get in touch:
padraig@solo-sports.com
0873342051
Solo Sports Shop, County Kerry, Ireland